FREE shipping (excluding any customs fees, which must be paid by the recipient) provides:

– delivery in EUROPE within 5 working days from the date of shipment 

– delivery to EXTRA EUROPE countries within 10 working days

– delivery in strictly anonymous form: the sender is Carlo Boschetto and the package is devoid of any reference to the product or brand

– delivery to the recipient’s mailbox or personal delivery 

– the tracking of the shipment for the entire route. When the package is shipped you will receive an email from our partner Hive to track the shipment by entering the order number:  

In case of problems or delays you can contact [email protected] 

We ship to Europe, UK, USA, Albania, Australia, Canada, Norway, Switzerland.

Right to reconsider

If you change your mind you can cancel your order in two ways:

  1. Refusing delivery. In this case a refund will be made by deducting the shipping costs (€ 10).
  2. By sending the package back to Phimomed Srls Via Acusilao 46, 00124 Rome, undamaged in its original wrapping. Return shipping costs will be paid by the sender.

Otherwise, being a product for intimate use, it cannot be put back on the market and the right to reconsider cannot be accepted.