FREE shipping (except customs fees – if applicable – at the customer’s expense) includes:
– delivery to EUROPE within 10 working days from shipping date (which is usually done the business day following the order)
– delivery to EXTRA EUROPEAN countries within 12/15 working days
– delivery ALL OVER THE WORLD
– delivery in strictly anonymous form: the sender is Carlo Boschetto and the package is free of product or brand references
– delivery to the recipient’s mailboxor with personal delivery (with signature obligation)
– the shipping route for the entire route. Upon parcel shipment, you will receive an email from our ShippyPRO partner, with shipping number and directions to follow the tracking. In case of problems or delays you can contact [email protected].
– the issue of a delivery notice if the recipient is absent and needs to collect the package at the nearest post office, where it will remain for 15 days. If the notice is lost, the customer can still go to the nearest post office to collect the parcel (check can be made through online tracking where the missed delivery attempt will appear).
Shipping is handled by the partner Asendia (www.asendia.com).
Born in July 2012, the joint venture between French La Poste and the Swiss Post, Asendia is one of the leading postal services and e-commerce services in the world, offering a diverse range of transnational services for businesses and commerce .
Right to reconsider
If you change your mind you can cancel your order in two ways:
– Refusing delivery. In this case, a refund will be made by removing the shipping costs (€10).
– By sending the package back to Phimomed Srls Via Acusilao 46, 00124 Rome, intact in the original wrapping. Otherwise, being a product for intimate use, it cannot be put back on the market and the right to reconsider cannot be accepted. Return shipping costs will be paid by the sender.