Welcome to the Phimostop FAQ
In this section you will find categorized information to help you easily navigate frequently asked questions:
Product information: Essential data about Phimostop, including safety and suitability details.
Usage information: Practical tips and instructions for the proper use of Phimostop.
Clinical research and patents: Details on Phimostop’s patents and research supporting its effectiveness..
Ordes: Guide to placing an order on our site and order management.
Shipping: Information on shipping methods, destinations, delivery times, and delivery privacy.
Payment methods: Various payment options for your purchases.
Costumer support: Contact information and information for support and assistance.
Privacy: Measures taken to protect your privacy in shipping and communications.
Informazioni sul prodotto: Dati essenziali su Phimostop, inclusi dettagli di sicurezza e idoneità.
Informazioni d’uso: Consigli pratici e istruzioni per l’utilizzo corretto di Phimostop.
Ricerca clinica e brevetti: Dettagli sui brevetti di Phimostop e sulle ricerche che ne sostengono l’efficacia.
Ordini: Guida per effettuare un ordine sul nostro sito e gestione degli ordini.
Spedizioni: Informazioni sulle modalità di spedizione, destinazioni, tempi di consegna e privacy nella consegna.
Metodi di pagamento: Varie opzioni di pagamento per i vostri acquisti.
Assistenza clienti: Contatti e informazioni per supporto e assistenza.
Privacy: Misure adottate per proteggere la vostra privacy nelle spedizioni e nelle comunicazioni.
These categories are designed to make it easy for you to access information of interest to you in a quick and organized manner. If you have further questions, we are here to help.
F.A.Q
From what age can Phimostop be used?
We recommend the use of Phimostop from age 13 and up. Here’s why: in most children there is a physiological adherence between glans and foreskin at birth, which resolves spontaneously as they grow. Foreskin shrinkage is therefore to be considered normal in the first years of life. It is present in 96% of cases at birth, in 80% of infants at 6 months of age, and in 10% of children at 5 years of age. Only after this age (5 years) is it correct to speak of congenital phimosis. Uncovering of the glans occurs progressively during childhood and should be complete by the end of puberty. At age 13, only 2-4% of men still have phimosis. There is no reason to accelerate this process unless complications occur and attempts at glans uncovering should not be performed under any circumstances because it could cause secondary phimosis. Pediatric phimosis is of medical concern only when it is secondary or associated with complications: Difficult or painful urination Preputial “ballooning” during urination Balanitis Recurrent urinary infections For these medical reasons we suggest the use of Phimostop only from age 13 and up.
If I don’t buy phimostop?
Postponing resolution of phimosis can have unpleasant consequences, from the buildup of infection to the sudden worsening of the situation to the need for urgent intervention in the case of paraphimosis. The earlier action is taken, the greater the chance of avoiding circumcision surgery.
Do you have a trusted doctor I can talk to?
Unfortunately, it is not possible to talk to a doctor we know, but you can talk to any specialist to verify that you have phimosis or to ask for a consultation
Is there a possibility of recurrent phimosis?
Phimostop is a permanent solution, relapsing phimosis is extremely rare; to make sure you don’t have any problems however, you can wear the last tuboid you used for 2 to 3 nights after the end of treatment.
If I don’t buy Phimostop will my situation get worse?
If you do not act in time and choose to procrastinate and postpone solving this troublesome problem, it is very likely that you may face circumcision surgery as a last resort to solve the phimosis problem.
In case of hypersensitive glans?
If you have tight phimosis, it is normal for you to have very sensitive glans. The foreskin cannot uncover the glans, and the glans skin does not contact any external surface. This prevents the skin of the glans from keratinizing, and so you have far too much sensitivity.
In this case, a mild anesthetic cream can be used along with Phimostop. As it becomes possible to uncover the glans, the hypersensitivity will go away and you can stop using the cream.
In this case, a mild anesthetic cream can be used along with Phimostop. As it becomes possible to uncover the glans, the hypersensitivity will go away and you can stop using the cream.
Does it work all the time? Can it be used against all types of Phimosis?
Phimostop works with every type of phimosis (congenital and acquired).
In the vast majority of cases, phimosis can be permanently eliminated. Even in complex cases of congenital tight phimosis.
There are rare cases in which the expected result is not achieved. This happens if there is transient accessory disease (inflammation that has not yet resolved) or disease that compromises the entire foreskin (lichen sclerosus). In these cases, before using Phimostop it is necessary to treat the inflammation according to the instructions of the treating physician.
In the vast majority of cases, phimosis can be permanently eliminated. Even in complex cases of congenital tight phimosis.
There are rare cases in which the expected result is not achieved. This happens if there is transient accessory disease (inflammation that has not yet resolved) or disease that compromises the entire foreskin (lichen sclerosus). In these cases, before using Phimostop it is necessary to treat the inflammation according to the instructions of the treating physician.
In case of short or abundant/exuberant foreskin?
The foreskin, even a healthy one, can be naturally short (does not completely cover the glans), normal (covers the glans in a rest state and begins to uncover it in an erect state), abundant (covers the glans even in an erect state until it is brought down voluntarily or naturally during intercourse).
Consequently, a normal or abundant foreskin may be brought up to the fins; a scarce one up to the middle of the tuboid. The regressive effect of phimosis is achieved in both cases as long as the phimotic scar ring is made to rise up around the tuboid and not left down, out of the dilating action of Phimostop.
It is important to take care that the inner wall of the foreskin around the tuboid is also raised and not just the outer wall.
Consequently, a normal or abundant foreskin may be brought up to the fins; a scarce one up to the middle of the tuboid. The regressive effect of phimosis is achieved in both cases as long as the phimotic scar ring is made to rise up around the tuboid and not left down, out of the dilating action of Phimostop.
It is important to take care that the inner wall of the foreskin around the tuboid is also raised and not just the outer wall.
In case of a short frenulum?
Phimostop is designed exclusively for the treatment of phimosis. In the presence of phimosis and short frenulum, you can use the product to treat phimosis. After treatment, it will be possible to work on the short frenulum following your doctor’s instructions. Phimostop does not treat short frenulum.
Are there alternative products to Phimostop?
Phimostop is the only medical device officially registered with the Italian Ministry of Health as a possible alternative to circumcision surgery in cases of phimosis and whose efficacy is confirmed by clinical research conducted at the Policlinico of Tor Vergata University in Rome and published in the international journal “Translational Urology and Andrology”.
The product in its design is unique and protected by a European patent. The selected material undergoes rigorous international testing. The entire design and production takes place in Italy.
Any other products on the market cannot boast the same characteristics.
The product in its design is unique and protected by a European patent. The selected material undergoes rigorous international testing. The entire design and production takes place in Italy.
Any other products on the market cannot boast the same characteristics.
Does Phimostop really work?
Phimostop is:
the only medical device registered with the Ministry of Health to treat phimosis while avoiding circumcision;
a medical device that can be sold in pharmacies without a prescription;
an European patent;
designed and manufactured entirely in Italy; on the market for more than 10 years;
the subject of clinical study at the University of Tor Vergata in Rome.
Every man has his own healing time. With a little patience and following the instructions well, healing is possible even with very tight phimosis. We are always available to give maximum assistance. Phimostop is based on the theory of skin dilation when subjected to constant pressure over time. It is a mechanical principle, not a “potion” or “magic”.
The effectiveness of the product depends on how it is used. The product is applicable for all types of phimosis. Its effectiveness may be reduced in cases of Lichen Sclerosus. In fact, Lichen Sclerosus makes the skin of the foreskin “dry” and does not allow it to heal completely.
the only medical device registered with the Ministry of Health to treat phimosis while avoiding circumcision;
a medical device that can be sold in pharmacies without a prescription;
an European patent;
designed and manufactured entirely in Italy; on the market for more than 10 years;
the subject of clinical study at the University of Tor Vergata in Rome.
Every man has his own healing time. With a little patience and following the instructions well, healing is possible even with very tight phimosis. We are always available to give maximum assistance. Phimostop is based on the theory of skin dilation when subjected to constant pressure over time. It is a mechanical principle, not a “potion” or “magic”.
The effectiveness of the product depends on how it is used. The product is applicable for all types of phimosis. Its effectiveness may be reduced in cases of Lichen Sclerosus. In fact, Lichen Sclerosus makes the skin of the foreskin “dry” and does not allow it to heal completely.
Can it be used against any type of Phimosis?
Phimostop works with every type of phimosis (congenital and acquired).
In the vast majority of cases phimosis can be permanently eliminated, even in complex cases of congenital tight phimosis. There are rare cases in which the expected result is not achieved. This happens if there is transient accessory disease (inflammation that has not yet resolved) or disease that compromises the entire foreskin (lichen sclerosus). In these cases, before using Phimostop it is necessary to treat the inflammation according to the instructions of the treating physician.
In the vast majority of cases phimosis can be permanently eliminated, even in complex cases of congenital tight phimosis. There are rare cases in which the expected result is not achieved. This happens if there is transient accessory disease (inflammation that has not yet resolved) or disease that compromises the entire foreskin (lichen sclerosus). In these cases, before using Phimostop it is necessary to treat the inflammation according to the instructions of the treating physician.
What to do about sexual intercourse?
Once the treatment is over, once the foreskin is free, you can return to having sexual intercourse as before the onset of phimosis.
In the presence of phimosis, the use of condoms in sexual intercourse is suggested to avoid forcing the phimotic ring and worsening the situation. During the use of Phimostop it is possible to remove the tuboid and then put it on again after intercourse.
In the presence of phimosis, the use of condoms in sexual intercourse is suggested to avoid forcing the phimotic ring and worsening the situation. During the use of Phimostop it is possible to remove the tuboid and then put it on again after intercourse.
From what age can Phimostop be used?
We recommend the use of Phimostop from age 13 and up. Here’s why: in most children there is a physiological adherence between glans and foreskin at birth, which resolves spontaneously as they grow.
Foreskin shrinkage is therefore to be considered normal in the first years of life. It is present in 96% of cases at birth, in 80% of infants at 6 months of age, and in 10% of children at 5 years of age. Only after this age (5 years) is it correct to speak of congenital phimosis.
Uncovering of the glans occurs progressively during childhood and should be complete by the end of puberty. At age 13, only 2-4% of men still have phimosis.
There is no reason to accelerate this process unless complications occur and attempts at glans uncovering should not be performed under any circumstances because it could cause secondary phimosis.
Pediatric phimosis is of medical concern only when it is secondary or associated with complications:
Difficult or painful urination
Preputial “ballooning” during urination
Balanitis
Recurrent urinary infections
For these medical reasons we suggest the use of Phimostop only from age 13 and up.
Foreskin shrinkage is therefore to be considered normal in the first years of life. It is present in 96% of cases at birth, in 80% of infants at 6 months of age, and in 10% of children at 5 years of age. Only after this age (5 years) is it correct to speak of congenital phimosis.
Uncovering of the glans occurs progressively during childhood and should be complete by the end of puberty. At age 13, only 2-4% of men still have phimosis.
There is no reason to accelerate this process unless complications occur and attempts at glans uncovering should not be performed under any circumstances because it could cause secondary phimosis.
Pediatric phimosis is of medical concern only when it is secondary or associated with complications:
Difficult or painful urination
Preputial “ballooning” during urination
Balanitis
Recurrent urinary infections
For these medical reasons we suggest the use of Phimostop only from age 13 and up.
Is my hygiene protected?
Phimostop is made from hypoallergenic medical silicone. The raw material has passed numerous tests in compliance with international standards. The medical device is not sterile and can be cleaned with simple soap and water.
Is my hygiene protected?
Phimostop is made with hypoallergenic medical silicone. The raw material has passed numerous tests in compliance with international standards. The medical device is not sterile and can be cleaned with simple soap and water.
Can I not wear the tuboids at night?
You will need to wear the tuboids consistently and continuously for the treatment to have its effect.
We recommend that you carefully read the package insert in the package.
We recommend that you carefully read the package insert in the package.
If I run out of the patch can I purchase it independently?
In case the patch runs out, you can buy it directly from the pharmacy by asking your pharmacist for advice.
In case of short or abundant/exuberant foreskin?
The foreskin, even a healthy one, can be naturally short (does not completely cover the glans), normal (covers the glans in a resting state and begins to uncover it in an erect state), abundant (covers the glans even in an erect state until it is brought down voluntarily or naturally during intercourse).
Consequently, a normal or abundant foreskin may be brought up to the fins; a scarce one up to the middle of the tuboid. The regressive effect of phimosis is achieved in both cases as long as the phimotic scar ring is made to rise up around the tuboid and not left down, out of the dilating action of Phimostop.
Therefore, it is important to take care that the inner wall of the foreskin around the tuboid is raised too and not just the outer wall.
Consequently, a normal or abundant foreskin may be brought up to the fins; a scarce one up to the middle of the tuboid. The regressive effect of phimosis is achieved in both cases as long as the phimotic scar ring is made to rise up around the tuboid and not left down, out of the dilating action of Phimostop.
Therefore, it is important to take care that the inner wall of the foreskin around the tuboid is raised too and not just the outer wall.
Is it necessary to remove the tuboid for urination?
It is not necessary to remove the tuboid. The tuboid is designed to allow urination without any problems. Just be careful that the tuboid is well centered on the glans to avoid flow detour.
How to use it?
The product is generally simple to use plus Phimostop provides detailed instructions for use.
The Phimostop tuboids should preferably be applied while the penis is at rest.
In case of involuntary erection, the tuboid does not create discomfort.
The Phimostop tuboids should preferably be applied while the penis is at rest.
In case of involuntary erection, the tuboid does not create discomfort.
Is it painful?
Phimostop is a medical device specifically designed to treat phimosis. It has no side effects and causes no pain. If you have any discomfort, it is because perhaps the tuboid (made of soft medical silicone) has been placed incorrectly or because you are rushing things too much (we always recommend taking small steps without ever forcing the phimotic ring). If this is the case, please contact us and we will give you full assistance to make the best use of the product.
In case of hypersensitive glans?
If you have tight phimosis, it is normal for you to have very sensitive glans. The foreskin cannot uncover the glans, and the glans skin does not contact any external surface. This prevents the glans skin from keratinizing and therefore you have far too much sensitivity.
In this case, a mild anesthetic cream can be used along with Phimostop. As it becomes possible to uncover the glans, the hypersensitivity will go away and you can stop using the cream.
In this case, a mild anesthetic cream can be used along with Phimostop. As it becomes possible to uncover the glans, the hypersensitivity will go away and you can stop using the cream.
What clinical research confirms the effectiveness of Phimostop as a non-surgical alternative for phimosis?
Phimostop is a medical device registered with the Italian Ministry of Health and has been the subject of clinical research conducted at the Tor Vergata University Polyclinic in Rome, under the supervision of Prof. Miano. The results of the research were published in the international scientific journal Translational Urology and Andrology.
The research showed that 81% of patients who reached the primary endpoint, confirmed the resolution of phimosis 24 months after using Phimostop and the absence of recurrence, allowing patients to avoid circumcision. This demonstrates the effectiveness of the device as a nonsurgical alternative. Prior to using Phimostop, all patients selected for the research had received indications for surgical treatment to resolve phimosis.
Here is the link to the research and to the website of the professor who conducted the research.
The research showed that 81% of patients who reached the primary endpoint, confirmed the resolution of phimosis 24 months after using Phimostop and the absence of recurrence, allowing patients to avoid circumcision. This demonstrates the effectiveness of the device as a nonsurgical alternative. Prior to using Phimostop, all patients selected for the research had received indications for surgical treatment to resolve phimosis.
Here is the link to the research and to the website of the professor who conducted the research.
Is Phimostop a patented product?
Phimostop holds an Italian patent, filed under number RM 2010A000632 on December 6, 2010. Subsequently, this patent was granted with number 0001406753 on March 7, 2014. In addition, the device has a European patent granted under number 2648642. For more information, visit the website of the European Patent Institute.
I would like to cancel my order before it is shipped, is that possible?
We cannot guarantee that an order has not already been shipped at the time of the cancellation. Send an email to [email protected] and our customer service team will provide you with the appropriate support.
Can I change my order?
Yes, by emailing [email protected] within a maximum of 12 hours.
Do I need an account in order to shop?
No, you do not need to create an account to make a purchase on our site.
How do I place an order?
It is easy to purchase Phimostop directly from our official website. Here’s how to proceed:
Access the product page
Click on “Buy Now”
Only one product is automatically added to the shopping cart. You can complete your purchase by completing all the necessary fields and proceeding to payment.
Upon completion of payment you will receive a thank you message and soon after you will receive a confirmation e-mail, please check your email box for updates.
Should you not receive the email please check your Spam box. If it is not even in the spam folder, your provider may have blocked it from being received, do not worry because if you saw the message of payment completed, the order was correctly received. If you would still like to verify, please write to us at [email protected]
If I don’t like the product when I try it?
You can return the product within 14 days of receipt by following the instructions on this page.
My package returned to the sender. What can I do?
Send an e-mail to [email protected] and our customer service team will provide you with the appropriate support.
My package is in storage. What can I do?
In the event that the recipient is absent at the time of delivery, a notice of detention will be issued. This allows the recipient to pick up the package at the nearest post office, where it will remain for 15 days. In addition, if necessary, an e-mail can be sent to [email protected] to release the hold and attempt delivery again.
How can I track my order?
You will be able to track your order with the tracking number you will receive via anonymous email after the shipment.
What are the shipping costs?
No shipping costs.
Which courier will deliver my order?
Shipping is handled through our trusted partner HIVE (https://www.hive.app) who selects the best couriers depending on the destination country.
How soon will my order be shipped?
All orders are processed and shipped within 48h.
Is the package visually recognizable?
No, the package is anonymous and contains no visible references to Phimostop.
Is shipping anonymous?
Yes, to protect your privacy we deliver strictly anonymously and the parcel does not contain any reference to the product or brand.
Destinations and Delivery Times
Italy: products will be delivered in 2-3 business days.
Europe: products will be delivered to Europe within 5 business days. We usually ship products on the next working day after the order is placed.
Extra Europe: if the delivery address is outside Europe, delivery will be made within 10 working days.
Europe: products will be delivered to Europe within 5 business days. We usually ship products on the next working day after the order is placed.
Extra Europe: if the delivery address is outside Europe, delivery will be made within 10 working days.
Free Shipping to Europe and Outside Europe: What It Includes.
Our free shipping covers a wide range of destinations, with fast delivery times and reliable tracking services. However, it is important to note that any customs fees for extra-EU destinations are a responsibility of the recipient.
Which countries does Phimostop ship to?
Our free shipping covers a wide range of destinations including Europe (Albania, Austria, Belgium, Bulgaria, Croatia, Cyprus, Denmark, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, United Kingdom (UK), Czech Republic, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Hungary, Malta, North Macedonia), USA, Canada, Australia, Norway.
For shipments to other countries please contact [email protected]
For shipments to other countries please contact [email protected]
Can I pay on delivery?
No, it is not possible to pay on delivery.
Is it possible to pay by bank transfer?
Yes, for those who wish to pay the by classic bank transfer, you can make the payment to:
Payee: Phimomed Srls
IBAN: IT97R08327032290000006544
Banca di Credito Cooperativo di Roma
SWIFT BIC ROMAITRR
Please include your name in the reason for payment.
The order will be shipped as soon as you notify us by email to [email protected] that you have made the transfer (enclosing receipt of payment) and confirm the shipping address.
Payee: Phimomed Srls
IBAN: IT97R08327032290000006544
Banca di Credito Cooperativo di Roma
SWIFT BIC ROMAITRR
Please include your name in the reason for payment.
The order will be shipped as soon as you notify us by email to [email protected] that you have made the transfer (enclosing receipt of payment) and confirm the shipping address.
Is it possible to pay in installments?
Yes, you can pay in installments with Klarna and Paypal.
What payment methods are accepted?
We accept all common payment methods: credit and debit cards, PayPal, Klarna, iDEAL, Bancontact, Google Pay, Apple Pay, Sofort, GiroPay, Union Pay, EPS.
Do you have a trusted doctor I can talk to?
Unfortunately, it is not possible to talk to a doctor we know, but you can talk to any specialist to verify that you have phimosis or to ask for a consultation
Is there telephone customer care?
We do not have telephone customer care but we are always available by writing to [email protected]
I have contacted you several times with no response, what can I do?
We are sorry for the inconvenience, please verify that the e-mail you entered is correct ([email protected]); alternatively, contact us directly through the contact form found here: [LINK].
My product is damaged, what can I do?
Please send an e-mail to [email protected] and our customer service will provide you with the appropriate support.
If I am having difficulty, how can I contact you?
You may send an e-mail to [email protected] and our customer service department will provide you with the appropriate support.
Are the emails you send easily recognizable?
As with the package our emails are essential and we try to be as anonymous as possible. We only send emails that are strictly necessary to complete the purchase.
Is the package anonymous?
Yes, to protect your privacy we make the delivery strictly anonymous. The sender will be listed as “Carlo Boschetto” and not as Phimostop, and the package will not contain any reference to the product or brand.