Return and Refund
Trust and safety at the heart of the Phimostop experience
We are confident in the effectiveness of our medical device, but we also understand how important it is to make purchases with peace of mind.
That’s why we offer the option to return the product free of charge and receive a full refund, with no additional fees.
That’s why we offer the option to return the product free of charge and receive a full refund, with no additional fees.
Free returns within 14 days
100% refund guaranteed
Once we have received the returned product and confirmed its condition, we will issue a full refund using the same payment method used for the purchase.
Refunds are typically processed within 5–7 business days from receipt of the return.
Refunds are typically processed within 5–7 business days from receipt of the return.
How to request a return
The return will be handled by our logistics partner at no cost to you.
You will receive a full refund of the amount paid.
You will receive a full refund of the amount paid.
Return conditions
Refund policy notice
In rare cases, we reserve the right to delay, reduce, or deny refunds if there is reasonable suspicion of fraud, product misuse, or violation of our return policy.
Refunds will be processed according to the current exchange rate, and we cannot be held responsible for any currency fluctuations between the time of purchase and the refund date.
Refunds will be processed according to the current exchange rate, and we cannot be held responsible for any currency fluctuations between the time of purchase and the refund date.
Treat Phimosis Naturally, Without Surgery.
Phimostop is the first European medical device designed for the non-surgical treatment of phimosis. Thanks to 22 medical-grade silicone tubeoids, it promotes the gradual dilation of the foreskin, supporting the natural regeneration of tissue.
✅ Treats both congenital and acquired phimosis
✅ EU-patented and CE marked device
✅ Registered with the Italian Ministry of Health
✅ No prescription required
✅ Ree returns within 14 days
🔬 University studies show that 80% of patients recommend Phimostop before considering circumcision.
Learn more