{"id":2907,"date":"2025-10-07T16:37:25","date_gmt":"2025-10-07T16:37:25","guid":{"rendered":"https:\/\/www.phimostop.com\/rimborso_reso\/"},"modified":"2026-01-13T13:32:34","modified_gmt":"2026-01-13T13:32:34","slug":"return-and-refund","status":"publish","type":"page","link":"https:\/\/www.phimostop.com\/en\/return-and-refund\/","title":{"rendered":"Return and Refund"},"content":{"rendered":"\n
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Return and Refund<\/strong><\/h1>\n\n\n\n
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Trust and safety at the heart of the Phimostop experience<\/h2>\n\n\n\n
We are confident in the effectiveness of our medical device, but we also understand how important it is to make purchases with peace of mind.
That\u2019s why we offer the option to\u00a0return the product free of charge<\/strong>\u00a0and receive a\u00a0full refund<\/strong>, with no additional fees.<\/div>\n\n\n\n
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Free returns within 14 days<\/h2>\n\n\n\n
<\/path><\/svg>Returns are\u00a0completely free<\/strong><\/span><\/div>
<\/path><\/svg>No explanation required<\/span><\/div>
<\/path><\/svg>No fees or penalties<\/span><\/div><\/div>\n\n\n\n
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100% refund guaranteed<\/h2>\n\n\n\n
Once we have received the returned product and confirmed its condition, we will\u00a0issue a full refund<\/strong>\u00a0using the same payment method used for the purchase.
Refunds are typically processed within 5\u20137 business days from receipt of the return.<\/em><\/div>\n\n\n\n
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How to request a return<\/h2>\n\n\n\n
1 <\/text><\/svg>Send an email to\u00a0customer@phimostop.com<\/a>\u00a0stating your intention to return the product<\/span><\/div>
2 <\/text><\/svg>Go to\u00a0https:\/\/track.hive.app\/it\/phimostop<\/a><\/span><\/div>
3 <\/text><\/svg>Enter your\u00a0order number<\/strong>\u00a0and\u00a0postal code<\/strong><\/span><\/div>
4 <\/text><\/svg>Click on\u00a0\u201cCREATE RETURN\u201d<\/strong>\u00a0and follow the instructions to arrange pickup<\/span><\/div><\/div>\n\n\n\n
The return will be handled by our logistics partner\u00a0at no cost to you<\/strong>.
You will receive a\u00a0full refund<\/strong>\u00a0of the amount paid.<\/div>\n\n\n\n
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Return conditions<\/h2>\n\n\n\n
<\/path><\/svg>The product must be\u00a0undamaged<\/strong>,\u00a0in good condition<\/strong>, and preferably returned in its original packaging<\/span><\/div>
<\/path><\/svg>The return request must be submitted\u00a0within 14 days of delivery<\/strong><\/span><\/div><\/div>\n\n\n\n
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Refund policy notice<\/h2>\n\n\n\n
In rare cases, we reserve the right to\u00a0delay, reduce, or deny refunds<\/strong>\u00a0if there is reasonable suspicion of fraud, product misuse, or violation of our return policy.
Refunds will be processed according to the\u00a0current exchange rate<\/strong>, and we cannot be held responsible for any currency fluctuations between the time of purchase and the refund date.<\/div>\n<\/div>\n\n\n\n
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Treat Phimosis Naturally, Without Surgery.<\/h3>\n

Phimostop is the first European medical device designed for the non-surgical treatment of phimosis<\/strong>.\nThanks to 22 medical-grade silicone<\/strong> tubeoids, it promotes the gradual dilation<\/strong> of the foreskin, supporting the natural regeneration of tissue<\/strong>.<\/p>\n\n

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\u2705 Treats both congenital and acquired phimosis<\/strong><\/div>\n<\/div>\n
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\u2705 EU-patented<\/strong> and CE marked<\/strong> device<\/div>\n<\/div>\n
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\u2705 Registered with the Italian Ministry of Health<\/strong><\/div>\n<\/div>\n
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\u2705 No prescription required<\/div>\n<\/div>\n
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\u2705 Ree returns within 14 days<\/strong><\/div>\n<\/div>\n<\/div>\n

\ud83d\udd2c University studies show that 80% of patients recommend Phimostop<\/strong> before considering circumcision.<\/p>\n\"Phimostop\"\n\nLearn more\n<\/a>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n <\/div><\/div>\n\n\n