Dear customer, thank you for your order.
Please carefully follow the instructions that can be found inside the box and those present on the relevant section of the internet site.
We would also like to take the opportunity to remind you that:
– postage is free
– the parcel is sent by tracked registered post, the next day following the order
– delivery is strictly anonymous and is only to the recipient or to authorised persons
– if the recipient is absent a held mail notification will be left for collecting the parcel from the nearest post office
– postage is tracked for the whole journey
In the case that you do not receive the product within 10 days of the date of posting, please let us know using our contact page on the website and it will be resent.
Should you need any further clarification, please do not hesitate to contact us at: firstname.lastname@example.org.
We remain at your disposition for any further assistance.